The success of CX programs requires a strong senior management mandate including the CIOs, as, by the nature […]
A shared services center (SSC) is a key element in the process of digitizing the company. It is […]
The entertainment industry has been one of the main beneficiaries of digital transformation, and not just from new […]
For oil and gas digital transformation is not a project where you make a roadmap and have a […]
Small and mid-sized companies tend to have extremely limited budgets when it comes to their growth and expansion […]
There are three main types of struggles in the digital transformation journey. The first, are the companies that […]
Recently, a networking leader at a mainstream enterprise asked me a very simple question: if you could only do […]
We live in an era of sample sizes, trial periods, pay-as-you-go subscription services, etc., which makes it very […]
Content adapted from “8 Best Industries for Starting a Business in 2019” written by Emily Canal & Graham […]
The key word in IPA or intelligent process automation is not automation, or process; it’s intelligent. On the […]
Being part of the leadership team that gets to make important decisions for a company is both an […]
Today’s IT market continues to advance and expand, which means that organizations are more empowered to focus on […]
We are entering a phase of absolute connectivity, 24/7. Consumers have growing attachment and uses for their phones […]
With virtual reality solutions at an affordable price, including VR cardboard glasses from Google, we can say that […]
Selecting a platform to support automation has significant repercussions that business leaders often miss. From help-desk chatbots to the […]
Intelligent Process Automation (IPA) is the umbrella under which all of the new technological advances that provide a […]
While the decision to go digital and employ the benefits of Intelligent Process Automation (IPA) is unanimously agreed […]
Even among companies working at scale with the Internet of Things, there’s a wide gap between top and […]
Click on the image to see a larger version Adaptación de contenido obtenido de “These Are the 50 Best Places […]
Not too long ago, it seemed virtually impossible for a small company to climb the ranks to be […]
Great! You’ve decided it’s time for your business to undergo a digital transformation. You’re ready to take the […]
Unbelievably for many, we are just over a year away from millennials (those born between 1981 and 1996) […]
In today’s non-stop market and seemingly faster-than-the-speed-of-light industry changes, new businesses rise faster than baked goods and the […]
Technology can help a business accomplish many things as we have discussed in previous blogs, but one of […]
Up until the late 90s, anyone with a business and a dream to make it go international would […]
90’s music lovers recognize the fact that an increase in income doesn’t necessarily make things easier; in other […]
There is pretty much only one way to truly stand out in this oversaturated, ever-changing market: a stellar […]
As a small business, the everyday focus of employees and executives is to zero in on the core […]
It’s official: it’s 2019, which means it’s about to be a decade since Siri (Apple’s virtual voice-recognition assistant) […]
In the past few years, there has been a surge of businesses that offer services and support to […]
Tis the season to… automate financial services. If there’s an industry that shouldn’t need much persuasion to get […]
Tis the season to… automate healthcare. We can all agree that the automation of any task or operation […]
Tis the season to… automate retail. When you think about industries with a great amount of processes that […]
Tis the season to… automate manufacturing. When it comes to automation talk, there’s almost never a con or […]
Does it feel like you heard about robotics process automation (RPA) one day out of nowhere, and now […]
Intelligent Process Automation or IPA is a combination of robotics process automation (RPA) with machine learning, where the […]
There are certain topics that companies can no longer avoid addressing, and one of them is undeniably: technology. […]
Anyone with a business wants the greatest return possible on their services, as well as to stand out […]
Commonly known as CX (Customer eXperience), is defined as the interactions between a customer and any given organization […]
The implementation of artificial intelligence, virtual assistance and Big Data Analytics, are technology developments that senior executives and […]
First, it is important to get a clear concept for both terms. On one hand, according to the […]
“Digital transformation”, it is easier to say than to do it, it is not as simple as having […]
In modern companies, some traditional operational ways are in most cases no longer useful, since, when increasing productivity, […]
The current digital world has become a place where companies of all sizes battle to get a market […]
Top companies in any business market, make use of technology to take over many aspects of companies´ activities. […]
Globalization has forced enterprises to think on how to redefine its services, strategies and processes in an innovative […]
It’s shocking to find out that today, machines have the capabilities to take on tasks that characterize human […]
Regardless whether people are online news readers, e-commerce enthusiasts, stock traders or online digital gamers, they all share […]
In today’s society, it is impossible to not notice that ubiquity of technology has taken over the lives […]
In the business world of today, regardless of the goals of your company, you will need a good […]
Honesty is vital for any relationship to succeed. The same applies when you want to hire a custom […]
This is a matter that turns out to be very difficult to deal with, since there are many […]
In today’s business market it doesn’t really matter if your company has not much to do with the […]