As a technology company and software development entity, it’s not only our job but our duty to evangelize the digital transformation story. Being just around the corner from 2020, the companies that understand the importance of undergoing a digital transformation but haven’t started on the process are scrambling to get things done on time. For companies that are still resisting, this is a turning point and we feel it’s our responsibility to try to get as many businesses on the right side of the digital spectrum before it’s too late. For those who don’t understand the urgency of this, here are four truth bombs that many don’t want to hear when it comes to digital transformation:
- Digital transformation is a journey, not a destination: in every field without exception, digital transformation is an ongoing journey that will truthfully never end. As we’re nearing the end of the Industry 4.0 cusp, it’s worth noting that the last of the “dinosaurs” in the corporate world that choose to forego transforming digitally will probably not be around for much longer. Companies that look for a solution to get them to the next digital echelon are not understanding that there’s no such thing as an endgame when it comes to going fully digital. A digital transformation means leveraging all the existing tools and technologies available to ensure your company is doing the most that it can do, today. Which means, you should be implementing automation, machine learning, internet of things, artificial intelligence, and all the other top-tier tech that is out in the market now. At some point in the near future, new technologies (or newer, better versions of these) will arise, and we’ll all have to continuously keep improving upon ourselves with them.
- It’s no longer about ‘if’: digital transformation is not an option, it’s the only option – and doing it step-by-step or per area doesn’t work. If all of the companies that committed to a 2020 vision of overhaul and digitalization truly move forward in their efforts, then there will be little to no room for the survival of those that don’t automate. The companies that focus on delivering the best in experience – both to the customers and the employees – are the ones that will make it through.
- You need to invest in skills: your employees today probably are not trained to use the available technologies to their fullest potential, and that’s normal. The skills training in most programs is quickly outdated as new features are added to systems and applications, and it’s up to the companies to empower their employees to continue their education so that they can get as much use out of the incoming technology as possible. Sponsoring ongoing education efforts for your existing employees isn’t just nice to have, but actually necessary. Another way to go about it, is through staff augmentation. When done well and through the right partnership, staff augmentation can boost your entire company’s performance, as the added workers can serve as trainers to your workforce, bringing in outside knowledge and best practices of their own. Don’t be like the majority of managers who underestimate their employees’ desire to learn.
- C-level executives should empower digital transformation, not hog the leadership: the best way to get a company to carry out a digital transformation is by gathering the leaders of every area and get them on board with the vision to carry the message to each of the teams. They should all be in charge of different facets of the implementation, so that the project feels like a company-wide effort where everyone’s input and skill is appreciated, instead of having something mandated down from leadership. This will also prevent employees from feeling that digitization is the end of the world, and they’ll be reassured about their job security as well.
These truths are universal across industries, company sizes, portfolios, and country boundaries. The reality of the digital transformation journey is that it requires everyone to be integrated seamlessly, moving in the same direction and with the same understanding and mission. One of the best ways to secure this is to partner with an organization that has experience in helping companies move over the finish line for digital transformation as a unit, and continue to innovate and grow as needed. We have two decades of experience doing just that, and more. When you’re ready to embark on your digital transformation journey, we’re ready to help.