Digital Transformation is Not a One-Size-Fits-All. What Type of Company Are You?

We have been talking about digital transformation, intelligent process automation, digitization, etc. pretty consistently on this portal for a while now, and while our message remains strong, we want to be sure to explain that digital transformations don’t look the same across the board. There are many variables that make automation a tougher road for some than others, and it’s important to understand the different requirements in each company’s model so that they can know what they’re getting themselves into, as well as for us so we can provide the best service and solutions for their particular situation. 

This piece by Stephanie Overby on The Enterprisers Project organizes wat she calls the “archetypes” of companies that need to undergo a digital transformation, categorizing them by their current technological capabilities and strategy. What we like about this in particular is that we run an assessment that precisely takes into account the level of digital compliance of the companies that are seeking our services so we can create an accurate blueprint of what a digitization project will look like for them. While the categories we use are slightly different than the archetypes (our assessment is more focused on the technology tools of the company while the aforementioned piece takes strategy and intent as well), the idea is the same: not all digital transformations are made equal, and different companies at different levels will require dedicated plans. 

What we can agree on unequivocally right off the bat is that the companies that have the strongest attachment to legacy systems have the longest road ahead. They’re listed as likely to be dealing with multiple organizational or technology silos, something we’ve seen first-hand be the case. Legacy systems are stereotyped to be hard to get rid of, but it’s a matter of having the right migration strategy that seamlessly moves your data and processes over to a new hybrid or cloud-based solution. The companies that usually are forced to undergo a transformation and are heavily held down by legacy systems tend to go into these transformations due to mergers and/or acquisitions, or to keep up with the competition. Our message has always and will always be: digital transformation is coming whether we’re ready for it or not, so it’s better to be prepared and join the revolution. At some point it will no longer be about competition, but rather about survival. 

One of the standout statements of the archetypes is about the digital enterprise natives. These days, we hear all about “born in the cloud” software solutions and those tend to be the platform of choice for many startups. The striking notion though, is that these types of companies “focus on IT as a revenue generator rather than a cost to be managed.” This is one of those shifts in mentality we try to showcase to our customers and want prospects to understand. Digital transformations are an investment – financially, as well as with resources and time – and we know it’s not a decision to jump into quickly. It’s not about speed. It’s about making the move when it makes sense to do so and seeing that it works like a seed that the earlier it’s planted, the earlier you get to reap the rewards. Well-investigated IT investments pay themselves off in very little time and the transition is noticeable. The funds that once went to maintenance, repairs, and upgrades for infrastructure now are much smaller and the updates are more seamless. Digital enterprise native companies understand this from the get-go. 

The groups from this piece that are positioned to make the most of an integration project are the transformational by strategy, as well as the disruption embracers. Both of these groups have a clear view of what technology can do for them, they go into it with strategy (which is one of our core principles and an intricate piece of our methodology), and they’re always ready for the next wave of innovation. This is the perfect mindset to have in today’s environment, where technologies quickly get outdone and outperformed, and it’s in the best interest of the companies to be alert for the upgrade opportunities that come to be. 

Wherever you fall on the spectrum of technology compliance and readiness to undertake a digital transformation project, we’re here to take you through that process to help you understand exactly what moves will help you be in a position of active pursuit and being in charge of your outcomes, rather than adapting to an unfriendly environment when it’s too late. Take our assessment to see where you land, and contact us for more information.