You would be surprised, but we’ve lost count of how many companies we have assessed who have recently invested in new technology that quickly became obsolete due to growth of the company or because of new tech advances. Over 2.5 quintillion bytes of data are created every single day according to DOMO, and what’s even scarier, is that they’re projecting that 1.7MB of data will be created every second for every person on earth by 2020. This expansion of data and projections are a good benchmark to look at tech advances. From the time the first basic phone was invented in 1849, until switchboard operators came to be, and then from the time house phones were popularized until when the cellphone was invented, those timelines were much shorter in between. Why? Because there were more improved technology tools available to advance faster. This is basically what is happening in the business software market as well.
From the first gigantic IBM computer processors, to the invention of the internet, to personal computers, servers, cloud storage, etc. we’ve made a quantum leap into technologies that seemed extremely futuristic like artificial intelligence, machine learning, etc. This is an amazing era for technology in the middle of Industry 4.0, which is moving way faster than the previous iterations. One of the small ways in which a few products are battling the complaints of consumers about constant improvements and not enough time between product launches are subscription services. For example, instead of buying the Microsoft Office bundle that brings Word, PowerPoint, Excel, Outlook, etc., Microsoft now offers a subscription-based service where you pay monthly in exchange for 1 TB of storage space and also receive periodic updates to the Microsoft suite of products. This was a very well-thought out strategy that many other businesses are implementing as well, thanks to Software as a Service (Saas) approach, cloud technology, and more.
All of this to say: if you’re betting on technology or investing in implementations in the near future, you need to be sure that whatever the project, it’s set up to allow for growth, scalability and sustainability, or else you’ll just be throwing money down the drain.
Everyone’s favorite buzzword at the moment is digital transformation/digitalization, and rightfully so. Many companies will fade out in the years to come if they don’t automate and leave the opportunities to those who do. We are huge proponents of the benefits of automation and transforming your business to its next level of digital excellence. But, we’re also going to make sure that every company we partner with does the implementation the right way.
Our first step with any inquiring businesses that desire to embark on a transformation project is to assess their current level of compliance with existing technologies and gauge their scalability currently, as we don’t want to add unnecessary components to the implementation or leave anything important out of the equation. Then, we do an audit to ensure that we eliminate outdated processes and not only automate but rethink the ones that need to stay, especially on the front-end. And then, one of the key differentiators for us, is that we run a beta phase where we test the new system until all bugs are out and ensuring we leave room for upgrades when needed.
This is the approach that you need to look for when investigating software developers. There are many companies out there who claim to be providing a great service, but they’re focused on the current needs of customers and do not care about the long-term development and growth of the company. If you invest in the technology of today with the needs you have now, you will regret it sooner than you think. Think scalable, think growth, think Lagash!