We get it. Every day, you’re probably being bombarded by suggestions, ads, articles, etc. attempting to sway you into investing into new technology or upgrades to your existing one. It’s overwhelming because you can definitely see the impact new technologies can have on a business, especially in the beginning stages of it, but there’s so much to choose from, the costs seem to range quite a bit, and the innovation honestly never stops. So, how do you get past the noise to make a decision that is best for your company, employees, and customers?
Take Your Time
Forget the pressure (whether from outside or even from yourself) that you feel when it comes to making decisions quickly. Once deals are signed, there is very little you can do to backtrack or prevent a serious loss of funds if the process doesn’t work out. Because of this, it’s important for you to do your research and not get swayed by the perceived pressure of making decisions within a certain timeframe or to appease the vendors. Technology investments are important and must be dealt with as such. There’s research that suggests that a lot of the new technology that is implemented and is supposed to revamp businesses like AI, IoT, blockchain, etc. is not even being leveraged to its full potential. Make sure that when you sit down to evaluate your options, your strategy is clear, and the solution supplier can easily attach the new technologies to your existing and future needs.
Marketing versus Selling
And we’re not talking about your customers. The most successful technology implementation projects take into account the employees first and foremost, and for a number of reasons. According to the Harvard Business Review, it’s not just smart to get your employees involved as far as ensuring that the implementations will help core parts of the business, but it also ensures they are less resistant to the implementation in itself. New technology tends to bring with it the fear factor from employees that they will lack job security or will have to spend too much time acclimating to the new systems, but when they are consulted and made a part of the selection process from the get-go, it’s much more likely not only that they will participate willingly, but that they’ll be excited and less hesitant about leveraging the implemented tech in ways that enhance their work.
Do What’s Best for You
As you know and as we stated before, there are an endless number of technology providers that can offer you different options for technology upgrades to your company. The two recommendations we have for you are:
- Make sure to first decide whether canned or custom solutions are the way to go for you. The majority of providers will be in the market offering canned solutions that are a one-size-fits all/most approach. A few others will offer you the possibility of building and developing a solution that is custom-made to fit your needs. Neither approach is right or wrong, and this is where we’re recommending you spend the majority of your research time, so that you and your team are absolutely clear and sure of which path is for you.
- If you go with custom, make sure that the provider you select has an established ecosystem with partners that can complement and enhance the functionality they provide, and that the level of support they bring to the table is an additional pillar for you, as you tackle implementations while you’re still running a business (and trying to grow it)
At Lagash, we pride ourselves in building custom-developed solutions for our customers that all come backed by a testing phase designed to detect and fix all bugs before an official go-live. We also provide a team of support that basically becomes your IT department, with more experience than a traditional in-house employee, and with locations all over the world to be able to address your concerns in real-time. Lastly, our partner ecosystem is one of the things we take most pride in, being a part of programs like the Amazon Partner Network and being able to leverage technologies that come with the Amazon Web Services guarantee. For more information on how to choose a software provider for yourself, contact us.