Changing company culture is the key—and often the biggest challenge—to scaling artificial intelligence across your organization. June 18, […]
One of the mistakes that companies across the board repeatedly make when it comes to designing their digital […]
According to this McKinsey study from a few years back, at the time it was determined that roughly […]
A recent study based on a challenge conducted among college students in the United States showed that younger […]
As the millennial demographic grows more and more to take over today’s purchasing power dynamics, the reality is […]
Successfully augmenting human expertise with artificial intelligence and other smart technologies starts with the person at the top […]
Digital onboarding is a very hot topic for 2019 and for good reason: customers are getting more selective […]
Intelligent Process Automation or IPA is an umbrella strategy combination that brings together the top technologies available today […]
We take a lot of responsibility for our technology recommendations, because businesses (and more specifically, employees) tend to […]
Application leaders must embrace new technologies and operating models to remain a relevant part of the digital business […]
Although we’ve been sharing a lot of the benefits regarding the implementation of a fully digital onboarding setup […]
There are many instances in life where people claim to have more experience on a subject than they […]
I&O organizations will lead the shift from IT specialists to versatilists. Infrastructure and operations (I&O) are changing. During the […]
Love at first sight might be a myth, but what’s an absolute fact is that customers that are […]
If you’ve managed to create and launch a successful customer digital onboarding experience that is fully ran by […]
Unlock IoT success by identifying and empowering the IoT architect. With over 10 billion internet-connected things expected to […]
Just like we categorize generations of people into groups to identify the common denominator in the groups and […]
In the quest for an analogy that would help us get across our automation methodology, we’ve arrived at […]
Application programming interfaces hold great promise for tech modernization—if CIOs develop a coherent strategy in advance. To compete […]
We have been talking about digital transformation, intelligent process automation, digitization, etc. pretty consistently on this portal for […]
In the era of cloud computing and technology innovations we dreamt up in very recent decades, it’s hard […]
Companies new to the space can learn a great deal from early adopters who have invested billions into […]
There’s no better way to optimize your customer’s experience than by walking a mile in their shoes and […]
We don’t like to be alarmists in our line of business, but when the occasion warrants it, we’re […]
Surveyed executives confirm that digital transformations rarely achieve success. But in those that do lie the structural elements […]
We are halfway through 2019, and so it’s a little hard for us to believe that there’s still […]
IT projects can be a serious undertaking for companies of any size, and most of the time they […]
We’re halfway through 2019, and there is no better time to evaluate your goals for the year, measure […]
If we had a nickel for every time we sat down with a customer who had recently taken […]
You know what an agile organization is, and why it’s important. But figuring out how to pull off […]
We’re starting July with a trend analysis of technologies – past, present, and future. Why? Because it’s important […]
Shared services as a strategy has had a long-standing reputation for being an unattainable business model that is […]
Digital workplace planners must become familiar with what artificial intelligence can do for their everyday operations. Imagine this […]
Many people say that first impressions are everything, and when it comes to customers, a first impression might […]
Staff augmentation is one of those terms that elicits mixed reactions when brought up to executives or managers, […]
If you’re not experimenting, you’re falling behind. Digital transformation requires transformational leadership. With the rapid pace of innovation today, […]
In human capital management, there are many caveats about how to best extract the potential of an employee […]
Startups are blossoming like seeds all around the world thanks to available technologies like social media, and natural […]
Company values can offer a compass for the appropriate application of AI, but CEOs must provide employees with […]
If you live in the United States or other developed countries, chances are that the notes from your […]
In the world of technology implementations, there are a myriad of reasons why a project may seem to […]
According to IDC, 85% of enterprise decision-makers say they have a time frame of two years to make […]
As McKinsey puts it: “retail is under pressure.” Retail is one of the biggest industries at the moment, […]
Most likely, the answer is yes, and understandably so. Your business idea has blossomed into a thriving business […]
AI is becoming an accessible and cost-feasible tool for all market segments — including entrepreneurs and the businesses […]
We are so used to seeing IT as the opposite of humanity, that oftentimes we forget that technology […]
You would be surprised, but we’ve lost count of how many companies we have assessed who have recently […]
Robotic process automation can streamline business workflows by eliminating tedious manual tasks without requiring you to completely re-engineer […]
Staff augmentation is a term that started gaining traction a few years back in the IT sector, used […]
The digitalization of a company changes the way it operates and relates to its customers. Although this transformation […]
The 21st century has brought many incredible new technologies that were once dreamed about in old sci-fi epics, […]
The expression “new technology” has many faces, given that depending on the company and the implementation, things will […]
It’s no coincidence we’re closing out on Industry 4.0, also known as the fourth industrial revolution, as we […]
Whether it’s the internet of things, the connected home, connected cars or mobile-first, an increasing number of industries […]
The banking industry is one of the sectors that is heading towards the forefront of innovation when it […]
Companies of all sizes face a number of challenges at every step in their journeys: determining their target […]
We are drowning in data that’s supposed to help us. The big data revolution has come from inexpensive […]
In the grand scheme of things, usually making the decision to go down a specific path is the […]
We get it. Every day, you’re probably being bombarded by suggestions, ads, articles, etc. attempting to sway you […]
Experts have been discussing technological changes, such as artificial intelligence (AI) and automation, for a while now. I believe […]
Tech implementations can be a pretty routinely operation depending on the level of experience of your software provider, […]
Thanks to many movies over the past few decades, there’s this sort of apocalyptic tone over the conversation […]
Data mastery is among the factors vital for companies seeking successful digital transformations, according to a Deloitte report. […]
You did it! You thought of an amazing, disruptive idea to bring to the market that can change […]
Relying on Big Data to make business decisions can be a smart strategy — and can also lead […]
Yes, you read that right. If you’ve been following our blog for a while, you’re probably confused with […]
We’ve all had them: the AHA moments, the great ideas, the mental lightbulb switching to ON. You experienced […]
The success of CX programs requires a strong senior management mandate including the CIOs, as, by the nature […]
A shared services center (SSC) is a key element in the process of digitizing the company. It is […]
The entertainment industry has been one of the main beneficiaries of digital transformation, and not just from new […]
For oil and gas digital transformation is not a project where you make a roadmap and have a […]
Small and mid-sized companies tend to have extremely limited budgets when it comes to their growth and expansion […]
There are three main types of struggles in the digital transformation journey. The first, are the companies that […]
Recently, a networking leader at a mainstream enterprise asked me a very simple question: if you could only do […]
We live in an era of sample sizes, trial periods, pay-as-you-go subscription services, etc., which makes it very […]
Content adapted from “8 Best Industries for Starting a Business in 2019” written by Emily Canal & Graham […]
The key word in IPA or intelligent process automation is not automation, or process; it’s intelligent. On the […]
Being part of the leadership team that gets to make important decisions for a company is both an […]
Today’s IT market continues to advance and expand, which means that organizations are more empowered to focus on […]
We are entering a phase of absolute connectivity, 24/7. Consumers have growing attachment and uses for their phones […]