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10 Lessons We Helped Our Customers Learn in 2019

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Before we enter into December, we wanted to reflect upon everything we experienced this year: major milestones, highs […]

28 November, 2019 CXO Handbook

How Affective Computing is Driving Innovation

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We’ve discussed how the term artificial intelligence (AI) covers a wide array of applications; just like many of these […]

27 November, 2019 No category

Is Your Company Tech-Ready for 2020?

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All the years of vision boards and planning, and the moment has finally come… 2020 is here. Although […]

26 November, 2019 Technology

Technology vs. Brands. Who Wins?

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Back in the day, starting a business required a lot of capital, a lot of contacts and word […]

21 November, 2019 CXO Handbook

How CIOs Design for the Everything Customer

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Why meeting the needs of the “everything customer” is critical and three ways CIOs can do so to […]

20 November, 2019 No category

The Single Biggest Business Hurdle to Overcome

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Every business around the world has a potential blind spot that seems very trivial, but it can be […]

19 November, 2019 CXO Handbook

Technologies Will Take Financial Services by Storm in 2020

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The Financial Services industry is said to be one of the slowest to adopt technological advances. On one […]

14 November, 2019 Industry

3 Technical Innovations Ready to Drive Enterprise AI Adoption

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While we’ve discussed the disruptive power that artificial intelligence (AI) applications bring to enterprise organizations, the truth is that AI […]

13 November, 2019 No category

Four Truth Bombs About Digital Transformation

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As a technology company and software development entity, it’s not only our job but our duty to evangelize […]

12 November, 2019 CXO Handbook

Is Your Business at Risk of Being ‘Amazoned’ Away?

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Digital transformation. Digital disruption. Digital innovation. All of these terms circling the corporate world are associated with the […]

7 November, 2019 CXO Handbook

Digital transformation: Improving the odds of success

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For established companies, the pressure to digitize business models and products has reached new intensity. McKinsey research shows […]

6 November, 2019 No category

Three Fatal Oversights in Digital Transformation

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We’ve talked at length about what not to do when it comes to digital transformation approaches, because we […]

5 November, 2019 CXO Handbook

Three Big Reasons Startups Fail

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Legally and theoretically, it doesn’t take much to start a business. You have an idea, you file to […]

31 October, 2019 CXO Handbook

Growing opportunities in the Internet of Things

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Maturing underlying technologies will make Internet of Things technologies easier to implement and help companies and investors seize […]

30 October, 2019 No category

Don’t Have a Way to Personalize Your CX? Then You’ll Lose Your Customer

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Customer expectations are evolving almost faster than the technology made to cater to them. Many businesses will get […]

29 October, 2019 Technology

Three Reasons Entrepreneurs Should Pay Attention to New Technologies

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As an entrepreneur, small business owner, or company founder, we understand that you probably have your hands full […]

24 October, 2019 CXO Handbook

Three trends driving digital transformation in 2019

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How can your company thrive rather than survive in this era of digital Darwinism? After years playing around […]

23 October, 2019 No category

Design Thinking for Your Digital Onboarding

Digital onboarding has quickly become the hottest topic of discussion lately, but it’s a conversation mostly reserved for […]

22 October, 2019 CXO Handbook

3 Barriers to AI Adoption

While AI adoption is increasing, challenges remain. Organizations must understand what AI can and cannot do. More organizations […]

18 October, 2019 No category

5 Things You Should Prevent During Your Digital Transformation

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Digital transformation is at the tip of everyone’s tongue these days, but that doesn’t mean that everyone can […]

17 October, 2019 CXO Handbook

Is Your Company Digitally Mature?

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“Transformation initiatives are only as valuable as the business impact they have.” This line, derived directly from this […]

15 October, 2019 CXO Handbook

Speed and scale: Unlocking digital value in customer journeys

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Even as organizations assemble digital building blocks for the long term, they also need short-term, pragmatic moves that […]

11 October, 2019 No category

Can You Beat Your Competition Based on Your Customer Experience?

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81% of companies have said that they expect to compete “primarily on the basis of customer experience” in […]

10 October, 2019 Technology

How To Manage Your Increasingly Digital Workforce

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Even though our focus and area of work has been and will continue to be the software element […]

8 October, 2019 CXO Handbook

How to Revitalize a Stalled Digital Transformation

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Organizations must take a business-led approach to digital transformation to succeed. A large telecommunications company is under pressure […]

4 October, 2019 No category

RPA Is Not Out of the League for SMEs

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In terms of a romantic relationship, when one of the people involved is more objectively attractive than the […]

3 October, 2019 Technology

Size Doesn’t Matter: The Truth Behind Big Companies Fearing Startups

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Dear startups, you heard it here first: big companies are looking at an uncertain future when it comes […]

1 October, 2019 CXO Handbook

Unlocking business acceleration in a hybrid cloud world

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Companies that have moved operations to the cloud still aren’t achieving the desired operational agility. A renewed focus […]

27 September, 2019 No category

Levels of Digital Transformation Depending on Your Type of Business

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When we asked the question “what type of company are you?” last time, we received some feedback from […]

26 September, 2019 CXO Handbook

The Four Pillars of Digital Transformation

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When we bring the topic of digital transformation to the table, these are some of the first arguments […]

24 September, 2019 CXO Handbook

Flip the ratio: Taking IT from bottleneck to battle ready

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A new way to focus on outcomes and results can free IT organizations to spend more time on […]

23 September, 2019 No category

What it really takes to scale artificial intelligence

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Changing company culture is the key—and often the biggest challenge—to scaling artificial intelligence across your organization. June 18, […]

20 September, 2019 No category

What Your Customers Expect to See in Your Digital Onboarding Experience

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One of the mistakes that companies across the board repeatedly make when it comes to designing their digital […]

19 September, 2019 Technology

Automation is the Starting Point for a Successful Digital Transformation

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According to this McKinsey study from a few years back, at the time it was determined that roughly […]

17 September, 2019 Technology

Transforming into a Business for the Future Generations, Today

Transforming into a Business for the Future Generations, Today
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A recent study based on a challenge conducted among college students in the United States showed that younger […]

12 September, 2019 Technology

Alternative Ways for Companies to Engage Millennials Digitally

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As the millennial demographic grows more and more to take over today’s purchasing power dynamics, the reality is […]

10 September, 2019 CXO Handbook

How CEOs can tap AI’s full potential

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Successfully augmenting human expertise with artificial intelligence and other smart technologies starts with the person at the top […]

6 September, 2019 No category

Five Key Areas Digital Onboarding Will Help You Improve

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Digital onboarding is a very hot topic for 2019 and for good reason: customers are getting more selective […]

5 September, 2019 Technology

Robotics Process Automation Will Unlock Your Digital Transformation

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Intelligent Process Automation or IPA is an umbrella strategy combination that brings together the top technologies available today […]

3 September, 2019 Technology

Connect the Disconnected: How to Use Technology to Eliminate Silos

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We take a lot of responsibility for our technology recommendations, because businesses (and more specifically, employees) tend to […]

29 August, 2019 CXO Handbook

3 Ways Digital Business Will Impact Application Leaders

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Application leaders must embrace new technologies and operating models to remain a relevant part of the digital business […]

28 August, 2019 No category

How Digital Onboarding Goes Beyond the Call of Duty

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Although we’ve been sharing a lot of the benefits regarding the implementation of a fully digital onboarding setup […]

27 August, 2019 Technology

Don’t Fake It, Just Make It: Digital Transformation

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There are many instances in life where people claim to have more experience on a subject than they […]

22 August, 2019 Technology

It’s Time for Infrastructure and Operations to Get Versatile

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I&O organizations will lead the shift from IT specialists to versatilists. Infrastructure and operations (I&O) are changing. During the […]

21 August, 2019 No category

Technologies that Foster a Stellar Digital Customer Onboarding Experience

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Love at first sight might be a myth, but what’s an absolute fact is that customers that are […]

20 August, 2019 Technology

Fully Digital Customer Onboarding? Check. What’s Next?

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If you’ve managed to create and launch a successful customer digital onboarding experience that is fully ran by […]

15 August, 2019 Technology

The Emergence of the IoT Architect

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Unlock IoT success by identifying and empowering the IoT architect. With over 10 billion internet-connected things expected to […]

14 August, 2019 No category

Born Digital? Not So Fast – The Truth About “Native” Digital Companies

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Just like we categorize generations of people into groups to identify the common denominator in the groups and […]

13 August, 2019 Technology

Digitizing Your Onboarding: It’s Not a Makeover, it’s a Do-Over

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In the quest for an analogy that would help us get across our automation methodology, we’ve arrived at […]

8 August, 2019 Technology

The seven make-or-break API challenges CIOs need to address

Application programming interfaces hold great promise for tech modernization—if CIOs develop a coherent strategy in advance. To compete […]

7 August, 2019 No category

Digital Transformation is Not a One-Size-Fits-All. What Type of Company Are You?

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We have been talking about digital transformation, intelligent process automation, digitization, etc. pretty consistently on this portal for […]

6 August, 2019 CXO Handbook

Dinosaurs Are Among Us

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In the era of cloud computing and technology innovations we dreamt up in very recent decades, it’s hard […]

1 August, 2019 Technology

How artificial intelligence can deliver real value to companies

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Companies new to the space can learn a great deal from early adopters who have invested billions into […]

31 July, 2019 No category

How Difficult Is It to Become Your Customer?

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There’s no better way to optimize your customer’s experience than by walking a mile in their shoes and […]

30 July, 2019 Technology

Four Signs Your Company Needs Staff Augmentation STAT!

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We don’t like to be alarmists in our line of business, but when the occasion warrants it, we’re […]

25 July, 2019 CXO Handbook

Five moves to make during a digital transformation

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Surveyed executives confirm that digital transformations rarely achieve success. But in those that do lie the structural elements […]

24 July, 2019 No category

Unexpected Businesses Going Digital

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We are halfway through 2019, and so it’s a little hard for us to believe that there’s still […]

23 July, 2019 Industry

Five Tips to Manage Your IT Projects Effectively and Efficiently

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IT projects can be a serious undertaking for companies of any size, and most of the time they […]

18 July, 2019 Industry

Three Reasons to Leverage Staff Augmentation Right Away

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We’re halfway through 2019, and there is no better time to evaluate your goals for the year, measure […]

16 July, 2019 CXO Handbook

Stunted Growth: How to Choose the Right Innovations

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If we had a nickel for every time we sat down with a customer who had recently taken […]

11 July, 2019 Technology

The journey to an agile organization

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You know what an agile organization is, and why it’s important. But figuring out how to pull off […]

10 July, 2019 No category

Half-Year Trend Alert – What’s Technology Bringing for the Rest of 2019 and Beyond?

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We’re starting July with a trend analysis of technologies – past, present, and future. Why? Because it’s important […]

9 July, 2019 Technology

Intelligent Process Automation and Shared Services

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Shared services as a strategy has had a long-standing reputation for being an unattainable business model that is […]

4 July, 2019 Technology

Exploit Everyday AI in the Digital Workplace

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Digital workplace planners must become familiar with what artificial intelligence can do for their everyday operations. Imagine this […]

3 July, 2019 No category

What is Digital Customer Onboarding and Why Should I Consider It?

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Many people say that first impressions are everything, and when it comes to customers, a first impression might […]

2 July, 2019 CXO Handbook

Five Things to Keep in Mind About Staff Augmentation for IT Projects

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Staff augmentation is one of those terms that elicits mixed reactions when brought up to executives or managers, […]

27 June, 2019 CXO Handbook

Disruptive leadership in the era of digital transformation

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If you’re not experimenting, you’re falling behind. Digital transformation requires transformational leadership. With the rapid pace of innovation today, […]

26 June, 2019 No category

What No One Told You About IT Resource Optimization

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In human capital management, there are many caveats about how to best extract the potential of an employee […]

25 June, 2019 CXO Handbook

Five Ways in which Technology Can Boost Your Competitive Advantage

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Startups are blossoming like seeds all around the world thanks to available technologies like social media, and natural […]

20 June, 2019 Technology

Leading your organization to responsible AI

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Company values can offer a compass for the appropriate application of AI, but CEOs must provide employees with […]

19 June, 2019 No category

Take the shortest route to automating Healthcare with Lagash

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If you live in the United States or other developed countries, chances are that the notes from your […]

18 June, 2019 Industry

Are Your IT Implementation Projects Taking Longer Than Expected?

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In the world of technology implementations, there are a myriad of reasons why a project may seem to […]

13 June, 2019 CXO Handbook

40 Stats On Digital Transformation And Customer Experience

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According to IDC, 85% of enterprise decision-makers say they have a time frame of two years to make […]

12 June, 2019 No category

Take the shortest route to automating Retail with Lagash

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As McKinsey puts it: “retail is under pressure.” Retail is one of the biggest industries at the moment, […]

11 June, 2019 Industry

Concerned About Bringing in Third-Party Services to Your Business?

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Most likely, the answer is yes, and understandably so. Your business idea has blossomed into a thriving business […]

6 June, 2019 CXO Handbook

4 Ways Artificial Intelligence Boosts Workforce Productivity

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AI is becoming an accessible and cost-feasible tool for all market segments — including entrepreneurs and the businesses […]

5 June, 2019 No category

IT and Customer Satisfaction: How do they stack up?

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We are so used to seeing IT as the opposite of humanity, that oftentimes we forget that technology […]

4 June, 2019 Technology

The Importance of Scalability of IT Projects To Prevent Stunted Growth

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You would be surprised, but we’ve lost count of how many companies we have assessed who have recently […]

30 May, 2019 Technology

Top 11 RPA tools

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Robotic process automation can streamline business workflows by eliminating tedious manual tasks without requiring you to completely re-engineer […]

29 May, 2019 No category

Five Reasons Your Company Needs Staff Augmentation Support to Meet Your Goals

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Staff augmentation is a term that started gaining traction a few years back in the IT sector, used […]

28 May, 2019 CXO Handbook

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